Eric Paul Engel
Executive Director
Email: e@ketchcom.net

     Currently serving as Executive Director of Ketchcom Development, Inc., Eric Paul Engel has provided organizational learning and communication development services for over a decade to private, government, and non-profit organizations, including the Pentagon's Information Technology Agency, Purdue University, and the University of Missouri. A prolific writer and orator, he has facilitated over 750 workshops, seminars, and classes. His areas of expertise include:

           •  Training & Organizational Development
              -  Instructional Systems Design & Competency Modeling
              -  Training Facilitation & Evaluation
              -  Cultural Analysis, Strategic Planning, & Change Management
              -  Creative Problem-Solving & Decision Making
              -  Communication Auditing

          •  Professional & Organizational Communication
              -  Management Feedback Systems
              -  Interpersonal Communication
              -  Small Group & Team Dynamics
              -  Public Speaking & Presentation Skills
              -  Digital & Print Publications

     As a Senior Instructional Systems Consultant, Mr. Engel provided organizational development, training, and communication consulting to the Army's Information Technology Agency at the Pentagon. His responsibilities spanned the instructional development process from initial needs assessment and design through facilitation and feedback analysis. During his tenure at the Pentagon, Mr. Engel facilitated over 50 workshops with over 500 attendees, consistently securing client satisfaction ratings of over 95%. The workshops addressed organizational culture principles including customer service, interpersonal communication, teamwork, cooperation, meetings, feedback, empowerment, entrepreneurship, risk, integrity, and contracts.

     While employed as a graduate Communication instructor at Purdue University and the University of Missouri, Mr. Engel taught over 400 students basic communication theory and practice, including interpersonal communication, small group dynamics, public speaking, mass media analysis, computer-mediated communication, and cultural communication. His research has been presented at a national Communication conference and can be found in several peer-reviewed applied communication anthologies.

     Mr. Engel gained further organizational development experience as a training specialist for a small software development firm where he instructed over 250 clients in major media markets (including New York, San Francisco, Philadelphia, Boston, and Atlanta) on how to strategically deploy proprietary online publishing software as a community development and media marketing tool. As Manager of Organizational Development for filefrenzy.com (and later Arsenal Digital Solutions Worldwide), Mr. Engel conceived and coordinated an organizational "Culture Council" (a representative body established to facilitate employee relations, organizational communication, and organizational development by addressing corporate culture, values, and vision).

     Mr. Engel attended Purdue University where he earned a Master of Arts degree in Communication with a concentration in Organizational Communication, as well as the University of Virginia where he received a Bachelor of Arts degree in Rhetoric & Communication. Additionally, Mr. Engel is a certified Myers-Briggs Type Indicator (MBTI) administrator concentrating on the application of type in professional and organizational development. Mr. Engel is also a member of the National Communication Association (NCA).

Curriculum Vitae
Resume

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